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Answering compliance questions and concerns is a top priority for Synthes.
1. Questions or concerns may be directed to a Compliance Ambassador, or directly to our Chief Compliance Officer. Our Compliance Ambassadors and Chief Compliance Officer are responsible for supporting our compliance efforts and program, and for cultivating our culture of compliance. You may contact them as follows:
Jeff Miller, Chief Compliance Officer
1302 Wrights Lane East
West Chester, PA 19380
(610) 719-5241 or at miller.jeff@synthes.com
Helene Schaub, Head of Legal Affairs
Compliance Ambassador – Europe, Middle East and Africa
Eimattstrasse 3
4436 Oberdorf BL, Switzerland
41-61-96-56-410 or at schaub.helene@synthes.com
Alfredo Granai, President, Latin America
703 N.W. 62nd Avenue, Suite 550
Miami, FL 33126
305-341-1022 or at granai.alfredo@synthes.com
Judy Mitchell, President, Asia Pacific
Suite 1A
Level 3, Building 3
20 Bridge Street
Pymble NWS 2071, Australia
61-2-9449 0424 or at judith.mitchell@synthes.com
2. You may call our toll-free Compliance Helpline. Operated by an
independent organization, our Compliance Helpline is available 24 hours a
day, 365 days a year. All callers may remain anonymous. Synthes will
promptly review all calls, and where appropriate will promptly respond
and/or perform any appropriate internal inquiry.
3. You may utilize our Compliance Helplink for electronic
communications. Our Compliance Helplink is a service that allows you to
electronically mail your questions and concerns. Like our Compliance
Helpline, our Compliance Helplink is operated by an independent
organization, which will keep your identity confidential upon your request.
Synthes will promptly review all communications, and where appropriate will
promptly respond and/or perform any appropriate internal inquiry. Our
Compliance Helplink may be accessed by clicking here.
Except where prohibited by law, all persons utilizing the Synthes Compliance
Helpline or Compliance Helplink may remain anonymous. Additionally, Synthes
respects all requests that communications remain confidential. Please note,
however, that it is not possible to guarantee absolute confidentiality in all
circumstances. For example, there may be circumstances where disclosure is
required by law. You should also be aware that others who are familiar with a
situation you report may be able to guess your identity. Please do not let these
possibilities discourage you from posing any questions or concerns. Synthes will
promptly review all communications, and where appropriate will promptly respond
and/or perform any appropriate internal inquiry. Regardless of the method of
communication, Synthes is committed to protecting people who raise compliance
questions and concerns from any form of retaliation. Retaliation is a serious
violation of our Global Code of Business Conduct and Ethics, and any person who
retaliates as a result of a good faith question or concern is subject to disciplinary
action, up to and including termination.
Please note that the Compliance Helpline and Compliance Helplink should not be
used for reporting events presenting an immediate threat to life or property. If
you require emergency assistance, please contact your local emergency services.
Thank you for supporting our success through contacting us with your
questions and concerns.
Helpline and Helplink Instructions
Helpline Brochures
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